When can I expect my order to ship? +
All orders will ship within 5 business days from the time of your order. We realize that this is a fairly long time, BUT your taste buds will thank you for your patience. We also thank you for your patience, and hope that, through your loyalty, we will soon be able to guarantee quicker fulfillment.
Do you ship internationaly? +
At this time, we ship to the U.S. territories, Canada, the United Kingdom, the Netherlands, and Australia. If your country is not listed here, please shoot us an email to see what we may be able to accomplish as far as adding your country to our list.
What is your refund policy? +
We offer refunds on any products sold, so long as they are unopened and untampered with. That said, if you try, and find that you are displeased with, our products, please provide feedback. We do not offer a satisfaction guarantee at this time, as we are far to vulnerable as a small start-up to offer this on such expensive-to-make products.
Are your products available in retail stores? +
At present, our products are sold in the following stores:
- Grassroots 1968 in Pasadena, CA
- California Keto in San Diego, CA
- The House of Keto in Taos, NM
- My Healthy Woe in Barceloneta, Puerto Rico
Are your products gluten-free? +
While we are not third-party certified "gluten-free" (yet), our products are comprised of only ingredients that, intrinsically, are gluten-free. We also produce them in a dedicated gluten-free room. However, they are not baked in dedicated gluten-free ovens, and we have not yet afforded to have them lab-tested for their parts-per-million counts. So, while our friends with Celiac disease have gotten along just fine consuming our products, we recommend that if you are supersensitive, you hold off for now. Just please check back with us periodically, as we have every intention of becoming certified!
Do you use other common allergens in your products? +
Our nut-containing products are almost largely composed of tree nuts, and also contain eggs; some of our products also contain peanuts, while others contain dairy. All of our products are grain and gluten free, and we do have nut-free and dairy-free products available, which we produce using separate equipment, but please note that these do contain coconut and are produced in a facility in which other tree nuts, peanuts, and gluten-containing grains are produced.
Are your products safe for kids to eat? +
What is the best way to eat GRA-POW! COOKIE GRANOLA? +
You've gotta figure that one out for yourself! Eat it straight from the bag, with keto-friendly milk, yogurt, or ice cream, or you can even use Gra-POW! as a recipe starter. Find other ideas on our Instagram page!
Will you be releasing other flavors and products? +
Yes, we have tons of ideas for more Gra-POW! flavors, as well as numerous plans for additional unique products.
"I typically do not care for stevia, as I find it to have a bitter aftertaste." +
Okay, not actually a question, but this is such a commonly-heard statement, we wanted to address it anyway. We only use pure, de-bittered stevia extract. The bitterness that you are accustomed to tasting in other products comes from the inclusion of multiple steviosides, rather than just the Reb-A stevioside, which interacts the least with the bitter tastebud receptors on your tongue. Now, with that being said, research has shown that some percentage of the general population possess genes that make it such that their bitter taste receptors have a MUCH higher affinity for bonding steviosides, than do their sweet taste receptors, (like glycosides are to glucose, steviosides are the natural compounds that give stevia it's unique and complex taste profile). Alternatively, it's been postulated that some people are genetically inclined to have a higher concentration of bitter receptors than sweet receptors. Here is the URL to one article that we found to be credible, and that expounds on the topic: https://news.psu.edu/story/284556/2013/08/20/research/multiple-genes-manage-how-people-taste-sweeteners
What is Erythritol? +
Erythritol is a sugar alcohol, not to be confused with its less innocuous cousins: maltitol, sorbitol, mannitol, and xylitol. Unlike these others, erythritol has the following unique characteristics: 1) it does not elicit an insulin response, 2) it is fully non-glycemic, (meaning that your blood sugar will not increase), 3) it, like stevia, does not contribute to dental plaque, and 4) it is not absorbed by the gut, meaning that you will not experience stomach upset from consuming it. Also, for the record we only use non-GMO erythritol.
What is Keto? +
Short for a Ketogenic diet, or ketosis, "Keto" is a term used to describe a WOE, (Way of Eating), that encourages the body to utilize ketone bodies as its primary fuel source. There are numerous types of Ketogenic diets: medical Keto, modified Keto, cyclical Keto, etc., and our products are suitable for anyone, Keto or not. Historically, the term "ketosis" has been confused with "ketoacidosis," a deadly metabolic state, a myth which has egregiously been purported by even reputable sources. Science supports the truth, however, which is that Ketoacidosis, a state in which the blood concentration of ketone bodies is extremely high despite the simultaneous presence of extremely high blood glucose, (i.e., over 250 mg/dL). This state is achievable by Type I Diabetics who are not monitoring their blood glucose and ketone levels, but are consuming a diet consisting of substantial carbohydrate and fat. Other, rare scenarios in which a person can become ketoacidotic include: Advanced cases of Type 2 Diabetes: in the later stages, the pancreas barely produces insulin anymore, if any at all Type 1.5 Diabetes, (i.e., Latent Autoimmune Diabetes of Adults, or LADA): the person was previously diagnosed with insulin resistant-type, (Type 2), diabetes, but later in adulthood, developed autoimmune-type, (Type 1), diabetes; the two pathologies, combined, results in pancreatic damage that over time may manifest as the production of little to no insulin. With all of this being said, even if ketoacidosis could be achieved by a non-diabetic, the limited carbohydrate intake, intrinsic to a Ketogenic diet, would likely disallow he or she from having sustained blood glucose levels over 250 mg/dL.
Where can I find more evidence-based information regarding the ketogenic diet? +
A great place to start is at the New York Times best-selling book, Keto Clarity, by Jimmy Moore with Dr. Eric Westman.
Why does your granola cost more than other granolas?? +
Well, there's a popular keto-friendly cookie out there that, by dry-weight, costs much, much more than our cookie granola does. And you probably already know how costly nuts are, in general. The majority of our products are comprised of nuts, so, between those, the grass fed collagen, and the free range organic eggs, (which we purchase locally from a farm), our goods are expensive - no way around it. Add to that, the fact that our ingredients are non GMO, and many, USDA certified organic, and you have a recipe, (literally), for high cost. Additionally, we hand-produce all of our products in small batches, so the tender, loving care that goes into each batch must be a factor. That being said, we do promise to offer discounts as often as possible, and to also work on getting the price down!
Do you offer wholesale? +
Yes! Wholesale pricing is available to resellers; the minimum order cost is $250. Price breaks are available at $750. If you would like to purchase our products at wholesale pricing, please e-mail us at email@example.com, and we will send you our price sheet. Please be sure to include your intended purpose.